Last updated: 【2025-12-25】
This Privacy Policy explains how 【GongBei / GongBei Store】 (“we”, “us”, “our”) collects, uses, shares, and protects your information when you visit or make a purchase from https://www.gongbei.store (the “Site”).
1) Information We Collect
We collect information to provide and improve our services, process orders, and support customers. The types of information we may collect include:
- Contact information: name, email address, phone number (if provided).
- Order information: billing/shipping address, items purchased, order notes, invoice/VAT details (if provided).
- Account information: username, password (stored securely by WordPress/WooCommerce), purchase history.
- Payment information: payment method, payment status, and transaction identifiers (we do not store full card numbers).
- Device & usage data: IP address, browser type, device identifiers, pages viewed, referring URLs, and site interactions.
- Customer support: content you send via forms, emails, or chat (including attachments you provide).
2) How We Use Your Information
- To process orders, take payments, deliver products, and provide order updates.
- To provide customer support, technical documentation, and product recommendations.
- To communicate with you about your account, orders, returns, warranty, or inquiries.
- To improve our Site, diagnose issues, prevent fraud, and enhance security.
- To send marketing messages (only where permitted by law and/or based on your consent; you can unsubscribe anytime).
- To comply with legal obligations (tax, accounting, customs, or lawful requests).
3) Cookies & Similar Technologies
We use cookies and similar technologies to enable site functionality, keep you logged in, remember your cart, and understand how visitors use the Site. Cookies may be set by us and by third-party services we use.
- Essential cookies: required for checkout, login, and security.
- Preference cookies: remember your settings (e.g., language or region).
- Analytics cookies: help us understand site traffic and usage trends.
- Marketing cookies: used for advertising and measuring campaign performance (if enabled).
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
4) Sharing Your Information
We may share your information only as necessary to provide services and operate our business, including:
- Payment processors to process payments and prevent fraud (e.g., card networks, payment gateways).
- Shipping and logistics providers to deliver your order and handle customs clearance.
- Service providers (hosting, email delivery, analytics, customer support tools) who process data on our behalf.
- Legal/compliance where required by law, regulation, or valid legal process.
- Business transfers in connection with a merger, acquisition, or sale of assets (subject to safeguards).
We do not sell your personal information in the traditional sense. If you are in certain jurisdictions (e.g., California), you may have additional rights described below.
5) International Data Transfers
As an international business, your information may be transferred to and processed in countries other than your own. We take reasonable measures to ensure appropriate safeguards are in place where required by applicable laws.
6) Data Retention
We retain personal information only as long as needed to fulfill the purposes described in this Policy, including maintaining order records, providing support, complying with legal obligations, resolving disputes, and enforcing agreements.
7) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
8) Your Rights & Choices
Depending on where you live, you may have rights regarding your personal information, such as:
- Request access to the personal information we hold about you.
- Request correction, update, or deletion of your personal information.
- Object to or restrict certain processing.
- Request portability of your personal information (where applicable).
- Withdraw consent where we rely on consent (this does not affect prior processing).
- Opt-out of marketing emails by using the unsubscribe link in any email.
EEA/UK (GDPR) Notice
If you are located in the EEA/UK, we process your information under lawful bases such as performing a contract (processing orders), legitimate interests (improving services and security), compliance with legal obligations, and consent (where required for marketing/cookies).
California (CCPA/CPRA) Notice
If you are a California resident, you may have the right to know what personal information we collect, use, and disclose, and the right to request deletion or correction. You may also have the right to opt-out of certain “sharing” for cross-context behavioral advertising where applicable.
9) Children’s Privacy
Our Site is not intended for children under 13 (or the age defined by local law), and we do not knowingly collect personal information from children.
10) Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
11) Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Email: info@gongbei.store
Address: 【Jinan, China】
12) Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date above indicates when this Policy was most recently revised.